Privacy policy.

Effective Date: August 15, 2025
Spoiled by Simone Pet Sitting (“we,” “our,” “us”) values the trust you place in us when caring for your pets and your home. We are committed to protecting your personal information and respecting your privacy.

1. Information We Collect

We may collect the following information from you when you use our services:

  • Contact Information: Name, address, phone number, and email address.

  • Pet Information: Pet names, breeds, medical history, behavioral notes, feeding schedules, and vet details.

  • Service Information: Dates, times, and locations of requested services.

  • Payment Information: Billing address, payment method (note: we do not store credit card details if processed through a secure payment processor).

  • Emergency Contacts: Names and phone numbers of emergency contacts or authorized caregivers.

2. How We Use Your Information

Your information is used only to provide and improve our services, including:

  • Scheduling and managing pet care visits.

  • Communicating with you about services, updates, and emergencies.

  • Maintaining accurate pet health and care records.

  • Processing payments and sending invoices.

  • Meeting legal, insurance, and safety requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only when:

  • With Your Consent – You have given permission to share details with a vet, emergency contact, or another service provider.

  • For Emergencies – To protect your pet’s health or safety.

  • Legal Requirements – If required by law, court order, or legal process.

  • With Trusted Service Providers – For tasks like payment processing, scheduling software, or insurance purposes. These providers must keep your information secure.

4. Data Storage & Security

We take reasonable steps to protect your information, including:

  • Storing records securely (digital and paper).

  • Limiting access to authorized personnel only.

  • Using secure payment processing systems.
    However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Choices

You have the right to:

  • Request access to the information we have about you.

  • Ask for corrections to your information.

  • Withdraw consent for certain uses.

  • Request deletion of your personal data (unless required to be kept for legal or contractual purposes).

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or provided directly to clients when significant changes occur.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Spoiled by Simone Pet Sitting
📧 Email: spoiledbysimonepetsitting@gmail.com
📞 Phone: 404-906-9929
📍 Location: Buford, GA