Terms of service.

Terms of Service

Effective Date: August 15, 2025

Welcome to Spoiled by Simone Pet Sitting (“we,” “our,” “us”). By booking our services, visiting our website, or interacting with us in any way, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

We offer professional pet sitting, dog walking, and related pet care services. Services are provided according to your booking request and agreed-upon instructions.

2. Booking & Payments

  • All bookings must be scheduled in advance via our approved booking methods.

  • A $50 deposit is required to hold your reservation.

  • Payment is due as outlined in your invoice or service agreement.

  • We accept payment via [list accepted payment methods: e.g., cash, credit card, online payment].

  • Late payments may result in additional fees and/or suspension of services.

3. Cancellations & Refunds

  • Cancellations must be made at least 48 HOURS before the scheduled service to avoid charges.

  • Last-minute cancellations will be charged in full.

  • Refunds (if applicable) will be issued in the same form as payment received.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information about your pet(s) and home.

  • Inform us of any health, behavioral, or safety concerns.

  • Ensure safe and accessible entry to your property for scheduled visits.

  • Keep your pet’s vaccinations and identification tags up to date.

5. Pet Health & Safety

  • If your pet becomes ill or injured while in our care, we will make reasonable efforts to contact you and/or your emergency contact.

  • In urgent situations, we may seek veterinary care at our discretion. All veterinary costs are your responsibility.

  • We reserve the right to refuse or discontinue service if a pet’s behavior poses a risk to our staff or others.

6. Liability

  • We are not liable for damage to your property or injury/illness to your pet(s) arising from pre-existing conditions, acts of nature, or events beyond our reasonable control.

  • You are responsible for ensuring your home is safe and secure for pets and staff.

  • While we take every precaution, we cannot guarantee against accidents, illness, or escape.

7. Privacy

We respect your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your information.

8. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on our website and are effective immediately upon posting.

9. Governing Law

These terms are governed by the laws of the State of Georgia, without regard to conflict of law provisions.

10. Contact Us

If you have questions about these Terms, please contact:

Spoiled by Simone Pet Sitting
📧 Email: [Your Business Email]
📞 Phone: [Your Business Phone]
📍 Location: Sugar Hill, GA